Operations Management in Healthcare

Strategy and Practice

2nd Edition

Corinne Karuppan, Nancy Dunlap, Michael Waldrum
Springer Publishing
550 pages
ISBN: 9780826147714
December 2021

In clearly demonstrating the "how-tos" of effectively managing a healthcare organization, Operations Management in Healthcare 2nd Edition also addresses the "why" of providing quality and value-based care. Comprehensive and practice-oriented, chapters illustrate how to excel in the four competitive priorities - quality, cost, delivery, and flexibility - in order to build a cumulative model of healthcare operations in which all concepts and tools fit together.